Terms and Conditions

1. Introduction Welcome to Ferngroove Lodge. These Terms and Conditions govern your use of our services, including our website, accommodation, dining, and event spaces. By using our services, you agree to comply with and be bound by these terms.

2. Bookings and Reservations All bookings are subject to availability. A valid credit card or other accepted payment method is required to guarantee your reservation. Cancellations must be made within the specified time frame to avoid a penalty fee.

3. Check-In/Check-Out Check-in time is [Insert Check-in Time, e.g., 2:00 PM] and check-out time is [Insert Check-out Time, e.g., 10:00 AM]. Early check-in or late check-out may be available upon request and may be subject to additional charges.

4. Code of Conduct Guests are expected to behave respectfully towards other guests and staff. Ferngroove Lodge reserves the right to refuse service or remove any guest who violates this policy or engages in disruptive behavior.

5. Liability Ferngroove Lodge is not responsible for any loss, damage, or theft of personal property. We recommend that guests secure their valuables.

6. Use of Facilities The use of all facilities, including the restaurant, bar, and event spaces, is subject to the rules and regulations posted.

7. Governing Law These Terms and Conditions are governed by the laws of Zambia.